  
“I wanted to drop a note commending the excellent work by your team. Between our broker and myself, we possess nearly 60 years of combined claims experience, and we both commented that we’ve never reviewed files that were so well handled. Your adjuster’s thoroughness and diligence showed through on every file. I have never had a TPA adjusting team transition flow this smoothly. I can say without hesitation that you’re the only TPA whom I feel comfortable leaving alone to handle our retention dollars without constantly having to monitor the quality of handling.”
-Jack Wang, ARM
Risk Manager
Cajun Operating Company
(Church’s Chicken)
"As a self-insured group I do not believe we could have partnered with a better organization than Providence. The professional group at Providence that works with us and our employees is always willing to go the extra mile to ensure that we are taken care of. Through diligence and determination they invariably accomplish every task with dispatch and efficiency.”
-Larry Pharris
Director Human Resources
Time Manufacturing Company
(VERSALIFT and other aerial devices)
"The decision to leave statutory workers’ compensation and enter the non-subscriber world was a very difficult one for our company. Providence has helped to make that transition near seamless. Their state-of-the-art on line system has allowed Providence to assume much of the responsibility for maintaining records for OSHA reporting and reporting to the Texas Workers’ Compensation Commission.
The Providence team has been very well received by our employees. Without exception, our employees have been treated with courtesy and respect. Providence and United Supermarkets have quickly developed an outstanding working relationship which will only serve to benefit our employees through more effective and efficient claim handling.”
-Suzanne Sales
Risk Manager
United Supermarkets
“I have worked with many different insurance programs through the years and can honestly say that insurance is the least favorite part of my job. However, the people at Providence Administrative Services certainly know how to make it as painless as possible. They are always there for me. It does not matter what the situation is, they always help me work through it. Providence Administrative Services works very had to help make my job easier.”
-Pam Hicks
Director of Personnel
Naman Howell Smith & Lee, L.L.P.
(Law Firm)
“Being a nonsubscriber for the past 5 years has been absolutely breathtaking; however, being coupled with Providence Risk & Insurance Services, a Third Party Administrator that understands the challenges that employers face, changes everything. Their understanding of our Employee Injury plan and our company philosophy has been a benefit to our company as well as to our employees.
Providence has been instrumental in implementing a Transitional Duty Work Program which has helped reduce our lost time cases. With the assistance of Providence, we are now able to manage the medical care, control our costs, and promote return to work. They have been an absolute driver to our program.”
-Cynthia Aguirre
Safety and Risk Manager
SSP Partners/Circle K Stores
(Convenience Stores)
“We love working with Providence Risk as our TPA! Thank you for having such great employees and for such a great working relationship. If you ever need a recommendation for a prospect, please feel free to give them my name.”
-Sandra L. Anthony
Director of Human Resources
Allied Marketing Group, Inc.
Dallas, Texas
(Promotional Company)
“You have saved us hundreds of thousands of dollars every year for several years. We could not be nonsubscribers in Texas without the competency and professionalism demonstrated by your staff. You have always shown consideration and compassion for our employees and they know that they will always be treated fairly when dealing with your staff. If you ever need a reference I will be happy to explain to any prospective client why Town & Country has remained loyal to Providence over the years.”
-Thomas E. Blase, Sr., CLU, CPCU, CEBS
Risk and Benefits Manager
Town & Country Food Stores, Inc.
(Convenience Stores and Supermarkets)
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